The Sharper Image 8217 Super Wave Oven Halogen, Infrared & Convection Tech 1300watt 16 Quart

My New Preferred Cooking Appliance
Like any tool or appliance, you will need to "learn" how to use it correctly. The week that I bought this, I cooked:

* a leg of lamb;
* a ham;
* a whole roasting hen;
* chicken wings, thighs, and drumsticks;
* pork spare ribs;
* Texas style ribs;
* bacon;
* asparagus;
* tomatoes.

Most of the time, the portions are too small to justify firing up the oven/range or to hop outside and clean then get the charcoal grill going. So, if I need to bake, broil, "grill", or roast, I use our new Super Wave Oven. I like this appliance and use it more than I do our oven and the small convection toaster oven.

WHAT I LIKE ABOUT IT:

* does not burn what it is I am cooking;
* does not fill my house with the smell of burning grease;
* cooks very quickly and evenly;
* no burnt-on grease (carbonized grease);
* easy to use;
* almost a "set-it-and-forget-it" cooking...

Won't last long...
I loved this oven for the one month that I had it before the fan stopped working. The bad news is that when I contacted the company they said that I had to send the oven back at my own expense. This appliance is not light. When I questioned why I should have to invest any more in their defective product, they said that they didn't offer free return shipping to Amazon customers...only to customers who purchased directly from them. Hey Amazon...sure you want to carry this product?

Excitement to anger in 123 days
I was so excited to have received the Super Wave oven as a Christmas gift.

THE GOOD:
No preheating necessary. Great for quick lunches.
Roasted veggies came out great.
Frozen convenience foods (pizza rolls, egg rolls, quesadillas) came out as desired.
The whole chicken that I roasted was moist and flavorful. It cooked in about 40 minutes.

THE BAD:
Deceptively advertises that food retains moisture. NOT true of all foods, even when using the scanty selection of recipes included with the oven.
Difficult and cumbersome to clean.
Stopped working after 123 days...and I had to pay $25 to send it back to 400 Returns Road, Wallingford, CT (if a company has a street named after it "Returns Road", that should be a clue to steer clear).

THE WORST:
The customer service number included in the box redirected me to two different telephone numbers before I could reach a human...and quite possibly the rudest human on the east...

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